Support & FAQ
If you don’t find the answer to your question, write to us and we will be happy to help you.
How can we help you?
We are generally open Monday to Friday, from 8:00am to 12:00am and from 2:00pm to 5:00pm, but if you use the contact form, we will get back to you as soon as possible.
You can find them in the online shop. If you request a custom line, we’ll send you a quote before proceeding, as the price for non-standard lengths may vary.
For lines in stock, we ship immediately from Italy. Shipping times depend on where you are in the world, but can range from 2 to 25 days. For custom lines, production and drying time is approximately 1 month. Shipping times are also listed above.
To keep your line efficient, you don’t have to do much more than you would with common PVC lines. In any case, in the package you will find a leaflet with all the tips you need to keep your line efficient for decades.
During production process, oil and varnish coat the line’s exterior. Initially, the line may feel slightly stiff and requires a short break-in period to get his best characteristics. During the first four or five fishing trips the excess drying oil and varnish rubs off during casting and, at the same time, the fly line also becomes softer. Simply use your silk line. That’s all it takes! Once the silk line has broken in, it will remain at that state almost forever, the repeated greasing of the line feeds the drying oil core and protects the outer surface.